Refund & Cancellation Policy
At TaxSalesPortal, we want you to be completely satisfied with your subscription. This policy outlines the terms under which you may cancel your subscription and request a refund.
1. Overview
We believe in transparency and fairness. If you're not satisfied with our service, we're here to help make things right.
Our Commitment
We offer a 14-day money-back guarantee for all new subscribers. No questions asked.
2. Cancellation Policy
2.1 How to Cancel
You may cancel your subscription at any time through one of the following methods:
- Account Settings: Log in and navigate to Settings > Subscription > Cancel
- Email: Send a request to [email protected]
- Contact Form: Submit a request through our contact page
2.2 When Cancellation Takes Effect
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1Your cancellation will take effect at the end of your current billing period.
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2You will continue to have access to subscription benefits until the end of the paid period.
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3No further charges will be made after cancellation.
Important Note
Cancelling your subscription will result in the loss of access to premium features, saved data (watchlists, saved searches), and historical data once your subscription period ends. We recommend exporting any important data before cancelling.
3. Refund Policy
3.1 Money-Back Guarantee (First 14 Days)
New subscribers are eligible for a full refund within 14 days of their initial subscription purchase if they are not satisfied with our service.
- Full refund of subscription amount
- No questions asked
- Processed within 5-10 business days
3.2 After 14 Days
After the initial 14-day period, we generally do not offer refunds. However, we may consider refund requests on a case-by-case basis for:
- Documented technical issues that prevented use of the service
- Accidental duplicate charges
- Billing errors on our part
3.3 Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals after the initial 14-day period
- Partial month usage
- Account suspensions due to Terms of Service violations
3.4 How to Request a Refund
To request a refund, please contact us at:
Please include your account email address and the reason for your refund request. We will respond within 2 business days.
4. Free Trial
We offer a free trial period for new users to explore our platform before committing to a paid subscription.
Trial Period
7 days of full Premium access
No Card Required
Start your trial without payment info
At the end of your trial, you can choose to subscribe to a paid plan or your account will automatically convert to a free account with limited features.
5. Changes to This Policy
We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new policy.
6. Contact Us
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