How can we help you?
Find answers to common questions about tax sale investing, our platform, and the bidding process.
Getting Started
What is TaxSalesPortal?
How do I create an account?
- Click "Get Started" in the top navigation
- Enter your email address and create a password
- Verify your email address
- Start browsing properties immediately
You can browse all listings for free. Premium features like tender form generation and advanced analytics are available with a paid subscription.
Is TaxSalesPortal free to use?
- Browse all active tax sale listings
- View basic property information
- Access our educational guides
- Save up to 5 properties to your watchlist
Premium subscriptions unlock additional features like MPAC assessments, historical sales data, tender form generation, and unlimited watchlist saves. View our pricing for details.
Where does your data come from?
- Tax sale listings: Directly from municipal websites and provincial gazettes
- Property assessments: MPAC (Municipal Property Assessment Corporation) in Ontario
- Historical sales: Public land registry records
- GIS data: Provincial databases for zoning, wetlands, and boundaries
Our data is updated daily to ensure accuracy and timeliness.
Tax Sales Basics
What is a tax sale property?
What is a redemption period?
- Alberta: No redemption period (immediate ownership)
- Ontario: 1 year
- British Columbia: 1 year
- Saskatchewan: 6 months
- Nova Scotia: 6 months
During this period, you cannot take possession or make changes to the property.
What's the difference between a tender and an auction?
- Submit your bid in a sealed envelope before the deadline
- All bids are opened at the same time
- Highest bidder wins
- You don't know what others are bidding
- Live bidding event (in-person or online)
- You can see competing bids in real-time
- Bidding continues until no one raises
- More competitive but transparent
Why do people lose their properties to tax sales?
- Financial hardship: Job loss, medical bills, or economic downturns
- Estate issues: Inherited properties with unclear ownership or disputes
- Absentee ownership: Owners who moved away and forgot about the property
- Abandoned properties: Properties no longer wanted by the owner
- Investment gone wrong: Speculative purchases that didn't pan out
Can anyone buy a tax sale property?
- Canadian citizens and residents
- Foreign investors (some restrictions may apply)
- Corporations and businesses
- First-time buyers
However, in most provinces, the original property owner and their immediate family members are excluded from bidding. Always check the specific rules for each municipality.
Bidding Process
How do I submit a tender bid (Ontario)?
- Form 7 (Tender to Purchase): A standardized government form with your bid amount
- Deposit: A bank draft or certified cheque for at least 20% of your bid
- Return label: Glued to the outside of your sealed envelope
- Mail or hand-deliver to the municipal office before the deadline
Pro tip: TaxSalesPortal's Tender Wizard can generate all required documents for you instantly, saving hours of paperwork.
What is Form 7?
- Property details (roll number, address, lot description)
- Your bid amount
- Your personal information
- Declaration that you're not the original owner
- Your signature
The form must be filled out accurately—errors can disqualify your bid.
How much deposit do I need?
For auctions: Deposit requirements vary by province and municipality, typically ranging from $5,000 to 10% of the expected sale price. Check the specific auction terms.
Important: If you win and fail to complete the purchase, you forfeit your entire deposit.
What happens if I win the bid?
- You'll be notified by the municipality (usually within 14 days)
- You have 14 days to pay the remaining balance:
- Bid amount minus your deposit
- Land Transfer Tax
- Any accumulated taxes since the listing
- The deed is registered in your name
- Redemption period begins (if applicable)
Warning: Failure to complete payment means you lose your deposit.
What happens if I don't win?
How should I determine my bid amount?
- Market value: Research comparable sales in the area
- Condition estimate: Factor in potential repairs (remember, you can't inspect inside)
- Your investment goals: Flip, rent, or hold?
- Risk tolerance: Account for unknowns
- Competition level: Popular areas attract more bidders
A common strategy is to bid 50-70% of estimated market value to leave room for unexpected costs.
Legal & Title
Does the property come with a clear title?
- Mortgages
- Mechanic's liens
- Most private liens and charges
However, Crown Interests survive:
- Federal and provincial government debts
- Tax liens from other levels of government
- Environmental cleanup orders
Always conduct a title search before bidding to identify any Crown interests.
What are Crown interests?
- Unpaid HST/GST
- Outstanding income taxes
- Environmental remediation orders
- Utility arrears from government utilities
If you purchase a property with Crown interests, you inherit those debts. This can turn a "great deal" into a financial disaster.
Can the original owner get the property back?
- All outstanding taxes and penalties
- Your full purchase price
- Interest (typically 10-15% per year)
- Any registration fees you paid
If redeemed, you get your money back with interest. Redemption rates vary significantly—some properties are almost never redeemed, while others (especially with structures) are more likely to be reclaimed.
Do I need a lawyer?
- Title searches and Crown interest verification
- Understanding municipal-specific rules
- Complex properties (multi-unit, commercial)
- Your first few tax sale purchases
A lawyer can also help you understand the tax implications and ensure proper registration of the deed.
Due Diligence
Can I view the property inside before bidding?
Instead, we recommend:
- Drive-by viewing to assess exterior condition
- Talk to neighbors (if appropriate)
- Use Google Street View for historical images
- Check our GIS maps for lot boundaries
What if the property is contaminated?
Before bidding on any property:
- Check the zoning history (was it ever industrial?)
- Look for underground storage tank symbols on maps
- Research the property's past use
- Consider the Provincial Brownfields Registry
Warning: Cleanup costs can exceed the property value many times over.
How do I check for liens and encumbrances?
- Ontario Land Registry: OnLand (teraview.ca)
- Personal Property Security Registration: PPSA search
- Municipal office: Outstanding work orders, building permits
- Utilities: Check for utility arrears
TaxSalesPortal provides some of this information in our property reports, but we always recommend independent verification for significant purchases.
What should I check before bidding?
Title & Legal
- Title search
- Crown interest check
- PPSA search
- Outstanding work orders
Property
- Zoning verification
- Lot boundaries
- Access (road/easement)
- Wetland/flood zones
Valuation
- MPAC assessment
- Comparable sales
- Market trends
- Renovation estimates
Physical
- Drive-by inspection
- Neighborhood quality
- Utilities available
- Environmental concerns
Using the Platform
How do I search for properties?
- Location: Filter by province, city, or municipality
- Price range: Set minimum and maximum bid amounts
- Property type: Residential, vacant land, commercial
- Deadline: Sort by upcoming closing dates
- Keyword search: Search by address, PIN, or roll number
Premium users can also filter by assessment value, lot size, and more advanced criteria.
How do I save properties to my watchlist?
- View all saved properties
- Add notes to each property
- Receive deadline reminders
- Track status changes
Free users can save up to 5 properties. Premium subscribers have unlimited watchlist saves.
How does the Tender Form Generator work?
- Select a property from your watchlist
- Enter your bid amount and personal details
- Click "Generate Documents"
- Download your completed Form 7, deposit slip, and mailing label
- Print, sign, and mail with your certified cheque
This saves hours of paperwork and ensures your forms are correctly filled out.
How often is the data updated?
- Some municipalities update their listings less frequently
- Properties can be withdrawn at any time
- Always verify with the municipality before submitting a bid
Each listing shows when it was last verified and includes a direct link to the official municipal source.
Account & Billing
What payment methods do you accept?
- Visa, Mastercard, American Express
- Debit cards with Visa/MC logo
All payments are processed securely through Stripe. We never store your full credit card details.
Can I cancel my subscription?
Do you offer refunds?
How do I update my payment information?
- Log in to your account
- Go to Settings → Billing
- Click "Update Payment Method"
- Enter your new card details
Your new card will be used for future charges. All payment data is handled securely by Stripe.
How do I delete my account?
- Cancel any active subscription first
- Go to Settings → Account
- Click "Delete Account"
- Confirm deletion
Note: Account deletion is permanent. All your saved properties, notes, and history will be erased and cannot be recovered.
Still have questions?
Our support team is here to help you navigate your first tender and answer any questions you have.