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Find answers to common questions or get in touch with our support team.
Last updated: January 2026
Getting Started
Learn how to create an account, set up your profile, and start browsing tax sale properties.
Learn moreAccount & Billing
Manage your subscription, update payment information, and handle billing inquiries.
Learn moreUnderstanding Properties
Learn about property listings, what the data means, and how to interpret tax sale details.
Learn moreBidding & Tender Process
Understand how tax sale bids work, tender requirements, and what to expect after winning.
Learn moreAlerts & Notifications
Set up property alerts, manage email preferences, and customize your notifications.
Learn moreTools & Features
Learn how to use our investment calculator, comparison tools, and other platform features.
Learn morePopular Questions
What is a tax sale property?
A tax sale property is real estate being sold by a municipality because the owner failed to pay property taxes.
Read moreHow do I upgrade my subscription?
Visit your account settings and click on "Subscription" to choose a new plan.
Read moreHow often is property data updated?
We update our property listings daily from official municipal sources across Canada.
Read moreCan I cancel my subscription?
Yes, you can cancel anytime from your account settings. Access continues until your billing period ends.
Read moreStill Need Help?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.