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Usage Guidelines

Acceptable Use Policy

Guidelines for responsible use of our platform and services.

Last updated: December 2024

1. Overview

This Acceptable Use Policy ("AUP") governs your use of TaxSalesPortal's website, services, and platform. By accessing or using our services, you agree to comply with this policy.

Our Goal

This policy ensures a safe, fair, and productive environment for all users while protecting the integrity of our platform and the data we provide.

2. Permitted Use

TaxSalesPortal is designed to help users research, analyze, and manage tax sale property investments. You may use our platform for:

Acceptable Activities

  • Researching tax sale properties for personal or business investment
  • Creating watchlists and tracking properties of interest
  • Using our tools to analyze and compare properties
  • Preparing tender submissions with our assistance tools
  • Accessing educational resources and learning materials
  • Exporting data within your subscription limits for personal analysis
  • Referring friends and colleagues to our platform

3. Prohibited Activities

The following activities are strictly prohibited on TaxSalesPortal:

3.1 Data Misuse

  • Scraping, crawling, or using automated tools to extract data
  • Reselling, redistributing, or republishing our data
  • Building competing services using our data
  • Bulk downloading or mass exporting beyond subscription limits

3.2 Account Violations

  • Sharing login credentials with others
  • Creating multiple accounts to circumvent usage limits
  • Impersonating another user or entity
  • Providing false information during registration

3.3 Harmful Activities

  • Attempting to hack, breach, or compromise our systems
  • Uploading malware, viruses, or malicious code
  • Overloading our servers or disrupting service availability
  • Exploiting vulnerabilities or security flaws

3.4 Illegal Activities

  • Using the platform for any illegal purpose
  • Money laundering or fraud
  • Harassing, threatening, or stalking other users
  • Violating any applicable laws or regulations

3.5 Commercial Misuse

  • Using the platform to send spam or unsolicited communications
  • Advertising or promoting third-party services without permission
  • Using our platform to generate leads for competitors

4. Security Requirements

To maintain the security of our platform, you must:

Use a strong, unique password
Keep your credentials confidential
Report suspicious activity immediately
Log out from shared devices

5. Enforcement

Violations of this Acceptable Use Policy may result in:

  • 1
    Warning: First-time minor violations may receive a warning
  • 2
    Suspension: Temporary suspension of account access
  • 3
    Termination: Permanent account termination without refund
  • 4
    Legal Action: Reporting to authorities or pursuing civil remedies

We reserve the right to take any action we deem appropriate in response to violations, without prior notice.

6. Reporting Violations

If you become aware of any violations of this policy, please report them to us immediately. We take all reports seriously and will investigate accordingly.

Report violations to

abuse@taxsalesportal.ca

7. Questions?

If you have questions about this policy or need clarification, please contact us:

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